Trainings

Aviation Basics & Safety

Personnel will learn basic terminology and definitions associated with aviation, safety, security policies, procedures and Emergency Response

IATA GEN01 compliant course

Ramp Services: Basic Ramp & Airside Safety

This course provides step by step instructions for all elements of working on the apron and other airside areas.

iata RMP01 compliant course

Human Factors in Aviation

This course introduces human factors, including fatigue management as well as drugs and alcohol issues.
(ref. IATA AHM616, 617)

IATA hf01 compliant course

Safety Management Systems Basic

This course provides basic understanding of Safety Management Systems (ref. IATA AHM 610)

iata sms01 compliant course

Aviation Security Awareness

This course provides personnel with the mandatory Security awareness principles as per chapter 11.2.7 of ordonnance (EU) nr. 2015/1998

EU compliant course

Passenger services-customer service

Trainees will learn the basics of excellent customer service, how to deal with irate passengers and defuse difficult situations.

iata pax01 compliant course

Passenger services-Arrivals/Departures

This course provides step by step instructions for all elements of flight arrivals and departures, from meeting the arriving aircraft to all preparations for departure.

iata pax02 compliant course

Ramp services – Turnaround Coordination

This course provides step by step instructions for all elements of turnaround coordination

iata rmp18 compliant course

Load Control – Aircraft Weight and Balance Priciples

This course provides step by step instructions for all elements of weight and balance principles for load planning.

iata lod01 compliant course

Load Control – Load Planning and Loadsheet

This course provides step by step instructions for all additional elements of load planning, such as preparing and issuing a Load Instruction Report(LIR), Loadsheet(LS) and Balance Chart.

iata lod02 compliant course

Load Control – Documentation and Messaging

This course provides step by step instructions for all enhanced elements of documentation and messaging